Customer-Focused Retail Associate

Naylor's Equestrian Llp; Uckfield; Remote; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Incremental Holiday Allowance

Staff Discount on qualifying purchases

Exclusive Colleague Bike Discount Sche

Discounted Gym Membership

Personal development opportunities to

Access to Apprenticeships and accredit

Job summary

Naylor's Equestrian Llp is seeking a Store Colleague to greet customers, keep displays sharp, replenish stock and deliver high service standards every day. You’ll help customers find products and contribute to a welcoming, on-brand shopping experience.

In a fast-paced retail environment you’ll assist with till tasks, stock checks, and daily store duties, while following safety guidelines. A positive, proactive, team-focused attitude and flexibility for weekends and peak periods are key.

Qualifications

• A positive, enthusiastic approach suited to a fast-paced, customer-focused retail environment.
• Strong communication skills, with confidence engaging customers and working as part of a team.
• Willingness to learn, take on new tasks, and grow your skills in a supportive store environment.
• Flexibility to work various shifts, including weekends, evenings, and busy seasonal periods.

Responsibilities

• Welcome customers with confidence and energy, offering friendly support and helping them find the products they love.
• Use in-store devices to check stock, share product options, and support the full customer experience.
• Keep the shop floor clean, tidy, and fully replenished — making sure displays stay fresh and on-brand.

Skills

Customer focus

Communication

Teamwork

Flexible shifts

Job description

Naylor's Equestrian Llp is seeking a Store Colleague to greet customers, keep displays sharp, replenish stock and deliver high service standards every day. You’ll help customers find products and contribute to a welcoming, on-brand shopping experience.

In a fast-paced retail environment you’ll assist with till tasks, stock checks, and daily store duties, while following safety guidelines. A positive, proactive, team-focused attitude and flexibility for weekends and peak periods are key.