Customer-Focused Retail Associate

Screwfix Direct Ltd.; Tunbridge Wells; On-site; GBP 12,398,000 - 16,531,000; Full time

Benefits offered by this job

28 days leave (including BH)

Pension scheme (Kingfisher)

Life cover

20% discount on Screwfix/B&Q products

Healthcare discounts

Share save scheme

Ongoing training and development

Job summary

Screwfix Direct Ltd. is seeking a friendly Retail Assistant to welcome customers, locate the right products, and provide excellent service in-store. You’ll help maintain stock, support deliveries, and work as part of a motivated team ensuring a high standard of store presentation and customer care.

We offer robust training, flexible shifts, and opportunities for development. The role is based in our Tunbridge Wells store with hours aligned to store operations and a focus on delivering a great

Qualifications

• Amazing at giving great service.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

Skills

Great service

Willing to learn

Communication

Hardworking

Friendly

Job description

Screwfix Direct Ltd. is seeking a friendly Retail Assistant to welcome customers, locate the right products, and provide excellent service in-store. You’ll help maintain stock, support deliveries, and work as part of a motivated team ensuring a high standard of store presentation and customer care.

We offer robust training, flexible shifts, and opportunities for development. The role is based in our Tunbridge Wells store with hours aligned to store operations and a focus on delivering a great