Customer-Focused Retail Assistant | Growth & Benefits

Screwfix Direct Ltd.; Haywards Heath; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

20% discount with Screwfix and BQ

Discounted healthcare

Share save schemes

Excellent training

Job summary

Screwfix Direct Ltd. is looking for a Retail Assistant to welcome customers, understand their needs, and guide them to the right products in our Haywards Heath store. You’ll help with deliveries, stock, and fulfilling customer orders, while working closely with a team that prides itself on speed, accuracy, and a friendly approach.

You’ll join a growing business with strong training programmes, flexible shifts, and opportunities for development within a supportive, high-energy retail environment.

Qualifications

• Excellent in customer service and a positive can-do attitude.
• Strong communication skills, both verbal and written.
• Flexible, friendly, reliable and enthusiastic team player.

Responsibilities

• Host customers in-store, understand needs and guide to the right products.
• Maintain warehouse standards: assist with deliveries, stock, and picking customer orders.
• Be an active team member, contributing to store success and positive atmosphere.

Skills

Great customer service

Communication

Flexibility

Reliability

Job description

Screwfix Direct Ltd. is looking for a Retail Assistant to welcome customers, understand their needs, and guide them to the right products in our Haywards Heath store. You’ll help with deliveries, stock, and fulfilling customer orders, while working closely with a team that prides itself on speed, accuracy, and a friendly approach.

You’ll join a growing business with strong training programmes, flexible shifts, and opportunities for development within a supportive, high-energy retail environment.