Customer-First Retail Assistant | Growth, Training & Benefits

Screwfix Direct Ltd.; Dinnington; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme (Kingfisher)

Life cover

Discounts 20% Screwfix/B&Q

Healthcare discount

Employee share save schemes

Training and development

Job summary

Screwfix Direct Ltd. is seeking a friendly Retail Assistant to welcome customers, understand their needs, and guide them to the right products. You’ll help maintain store standards, support deliveries and stock, and contribute to a positive team environment.

The role emphasizes great service, training, and a flexible approach to hours. A competitive salary, excellent training, and opportunities for development are offered as part of Screwfix’s welcoming team.

Qualifications

• Amazing at giving great service with a positive can-do approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic.

Responsibilities

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them.
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high.
• Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

Skills

Customer service

Great communicator

Flexible

Reliable

Enthusiastic

Job description

Screwfix Direct Ltd. is seeking a friendly Retail Assistant to welcome customers, understand their needs, and guide them to the right products. You’ll help maintain store standards, support deliveries and stock, and contribute to a positive team environment.

The role emphasizes great service, training, and a flexible approach to hours. A competitive salary, excellent training, and opportunities for development are offered as part of Screwfix’s welcoming team.