Customer-Focused Retail Assistant | Employee Discounts

WHSmith Careers; Stafford; Hybrid; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Salary and pension

Cycle to work

Paid annual leave

Employee discounts

Deals from retail partners

Employee Assistance Programme

Job summary

WHSmith is seeking a Sales Assistant to deliver exceptional customer service and work either independently or as part of a team. You’ll help maintain store standards, replenish stock, and ensure displays are attractive to help customers find what they’re looking for.

The role emphasizes teamwork, adaptability, and a commitment to great customer experiences, with benefits including a pension, cycle to work, paid leave, discounts, and more as part of WHSmith’s rewards program.

Qualifications

• Customer service skills to create exceptional shopping experiences.
• Stock replenishment and store tidiness.
• Visual merchandising to support product discovery.

Responsibilities

• Deliver exceptional customer service to all customers.
• Carry out stock replenishment and keep areas tidy and inviting.
• Meet high standards of display and visual merchandising to help customers find what they need.
• Be part of a team and support colleagues.

Skills

Customer service

Stock replenishment

Visual merchandising

Teamwork

Job description

WHSmith is seeking a Sales Assistant to deliver exceptional customer service and work either independently or as part of a team. You’ll help maintain store standards, replenish stock, and ensure displays are attractive to help customers find what they’re looking for.

The role emphasizes teamwork, adaptability, and a commitment to great customer experiences, with benefits including a pension, cycle to work, paid leave, discounts, and more as part of WHSmith’s rewards program.