Customer-Focused Hospitality Assistant

BM Caterers; Sandon; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Birthday day off

Michelin-starred chef masterclasses

Fully funded development courses (2–7)

Freedom Friday—paid volunteering day

Free lunch on shift

Pension and life assurance

Job summary

BM Caterers is hiring a General Assistant in the United Kingdom. The role focuses on delivering friendly, efficient service, maintaining clean service areas, and supporting food and beverage service throughout the day.

You will use tills, handle payments accurately, and uphold high presentation and hygiene standards. Prior hospitality or customer service experience is useful, and you’ll work Monday to Friday with a 37.5-hour week.

Qualifications

• A positive and helpful attitude.
• Great communication and listening skills.
• A team-focused approach.
• Confidence in a customer-facing environment.
• Previous hospitality, catering or customer service experience is useful.

Responsibilities

• Delivering friendly, efficient service to customers
• Keeping counters, chillers and service areas clean and well stocked
• Supporting food and drink service throughout the day
• Using tills and handling payments accurately
• Maintaining excellent presentation standards
• Following food safety and health and safety procedures
• Working closely with your team to keep service running smoothly

Skills

Positive attitude

Communication skills

Team-focused

Customer-facing confidence

Hospitality experience

Job description

BM Caterers is hiring a General Assistant in the United Kingdom. The role focuses on delivering friendly, efficient service, maintaining clean service areas, and supporting food and beverage service throughout the day.

You will use tills, handle payments accurately, and uphold high presentation and hygiene standards. Prior hospitality or customer service experience is useful, and you’ll work Monday to Friday with a 37.5-hour week.