Customer-Focused Admin & Sales Support Specialist

Get Staffed; Hull and East Yorkshire; On-site; GBP 28,000 - 33,000; Full time

Benefits offered by this job

Early finish Fridays

Corporate clothing supplied

Christmas and New Year shutdown

Birthday day off

Additional holiday entitlement forLong

Supportive, energetic team environment

Career development and progression

Job summary

Get Staffed is seeking a commercially focused Business Administrator for an office-based role in Hull. You will support the sales operation, handle customer enquiries by phone and email, prepare quotes, and manage orders while working closely with colleagues to meet commercial goals.

The role requires at least 2 years’ experience in customer-facing administration, strong communication, and a proactive attitude.

Qualifications

• 2 years' experience in a similar customer-facing administration or client-focused role.
• Confident and professional when speaking with customers on the telephone.
• Positive, proactive and solution-focused attitude.
• Take ownership and act without waiting to be told what to do.
• commercially aware and motivated by achieving results.
• Learn quickly and adapt to new systems, products and processes.
• Highly organised with ability to manage several priorities.

Responsibilities

• Prepare and produce customer quotations.
• Follow up quotations, opportunities and customer requirements.
• Take and manage orders by telephone and email.
• Speak confidently with customers and build long-term relationships.
• Handle customer enquiries, questions and complaints professionally.
• Liaise with external companies and suppliers to ensure deliveries run smoothly.
• Support the administration of the production department.
• Share feedback and commercial information with the wider team.
• Support the sales team with day-to-day operations and help achieve objectives.
• Take ownership of workload and prioritise tasks that matter.

Skills

CRM systems

Customer service

Communication

Organisation

Telephone skills

Job description

Get Staffed is seeking a commercially focused Business Administrator for an office-based role in Hull. You will support the sales operation, handle customer enquiries by phone and email, prepare quotes, and manage orders while working closely with colleagues to meet commercial goals.

The role requires at least 2 years’ experience in customer-facing administration, strong communication, and a proactive attitude.