Customer-First Retail Assistant | Training & Growth

Screwfix Direct Ltd.; London Borough of Wandsworth; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

28 days annual leave (including BH)

Pension scheme up to 14%

Life cover

Staff discount

Healthcare

Share save schemes

Training and development

Job summary

Screwfix Direct Ltd. is looking for a Retail Assistant to join a busy store in London. You’ll welcome customers, guide them to the right products, and help maintain stock and showroom standards. The role emphasizes great service, teamwork and a flexible approach to shifts.

You don’t need prior retail experience—full training is provided. Enjoy a supportive team, competitive salary, generous leave, pension, life cover and staff discounts as part of a comprehensive benefits package.

Qualifications

• Excellent customer service with a positive, can-do attitude.
• Clear, friendly communication with customers and teammates.
• Able to work in a fast-paced retail environment.
• Willing to learn and take on training, no prior experience required.
• Friendly, reliable, and enthusiastic to represent Screwfix.

Responsibilities

• Welcome customers into the store and understand needs.
• Assist with deliveries, stock control and order collection.
• Be an active team member, contributing to store standards and customer care.

Skills

Customer service

Communication

Teamwork

Flexibility

Willingness to learn

Job description

Screwfix Direct Ltd. is looking for a Retail Assistant to join a busy store in London. You’ll welcome customers, guide them to the right products, and help maintain stock and showroom standards. The role emphasizes great service, teamwork and a flexible approach to shifts.

You don’t need prior retail experience—full training is provided. Enjoy a supportive team, competitive salary, generous leave, pension, life cover and staff discounts as part of a comprehensive benefits package.