Customer-First Retail Assistant | Training & Benefits

Screwfix Direct Ltd.; City of Edinburgh; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days annual leave (incl. bank hols)

Pension scheme

Life cover

Staff discount (Screwfix & B&Q)

Healthcare discounts

Share save schemes

Training and development

Job summary

Screwfix Direct Ltd. in Edinburgh is seeking a friendly Retail Assistant to welcome customers, identify needs and guide them to the right products. You’ll keep store standards high, assist with deliveries and stock, and work as part of a supportive team with a focus on great service.

The role offers training, flexible shifts, and a competitive hourly rate with 28 days’ holiday entitlement, pension, life cover, and staff discounts on Screwfix and B&Q products.

Qualifications

• Must provide great service with a positive can-do, no-nonsense approach.
• Willing to learn; training will be provided.
• Great communicator who loves to help people.
• No retail experience required.

Responsibilities

• Host customers in-store, understand needs and guide to products.
• Maintain warehouse standards, assist with deliveries and stock.
• Be part of a collaborative team and contribute to store success.

Skills

Customer service

Communication

Team player

Flexibility

Reliability

Job description

Screwfix Direct Ltd. in Edinburgh is seeking a friendly Retail Assistant to welcome customers, identify needs and guide them to the right products. You’ll keep store standards high, assist with deliveries and stock, and work as part of a supportive team with a focus on great service.

The role offers training, flexible shifts, and a competitive hourly rate with 28 days’ holiday entitlement, pension, life cover, and staff discounts on Screwfix and B&Q products.