Retail Assistant | Training, Benefits & Growth

Screwfix Direct Ltd.; Greater London; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days leave (including BH)

Pension scheme up to 14%

Life cover

Staff discount (Screwfix & B&Q)

Healthcare (discounted)

Share save schemes

Training and development

Job summary

Screwfix Direct Ltd. is hiring a Retail Assistant to help customers in-store, understand their needs, and guide them to the right products. You’ll join a busy team with a focus on service quality, stock accuracy, and a positive store environment.

You’ll be part of a friendly team, supported by strong training programs and varied shift patterns to support a healthy work-life balance. The role offers opportunities for development within a growing retail business.

Qualifications

• Outstanding customer service with a can-do approach.
• Clear and friendly communication with customers.
• Motivated to learn and grow through training.
• Flexible, honest, and enthusiastic team player.

Responsibilities

• Host customers in-store, understand needs, guide to products and make shopping easy.
• Maintain warehouse standards, assist with deliveries and stock, fulfill customer orders.
• Be a collaborative team member, contribute to a positive store atmosphere.

Skills

Customer service

Great communicator

Willing to learn

Friendly and reliable

Job description

Screwfix Direct Ltd. is hiring a Retail Assistant to help customers in-store, understand their needs, and guide them to the right products. You’ll join a busy team with a focus on service quality, stock accuracy, and a positive store environment.

You’ll be part of a friendly team, supported by strong training programs and varied shift patterns to support a healthy work-life balance. The role offers opportunities for development within a growing retail business.