Customer-First Retail Assistant | Fast-Paced Store Support

Screwfix Direct Ltd.; Scotland; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Employee discount

Training and development

Job summary

Screwfix Direct Ltd. is seeking a Retail Assistant to welcome customers, understand their needs and guide them to the right products in-store. You’ll help with deliveries, stock, and order picking while contributing to a collaborative team that takes pride in the store.

The role emphasizes excellent service, clear communication, and a positive, can-do approach. Training, varied shifts, and opportunities for development are provided.

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don't need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host – you'll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards – you'll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team – you'll join a team who take pride in their store, work together and have lots of fun along the way!

Skills

Customer service

Communication

Teamwork

Flexibility

Reliability

Job description

Screwfix Direct Ltd. is seeking a Retail Assistant to welcome customers, understand their needs and guide them to the right products in-store. You’ll help with deliveries, stock, and order picking while contributing to a collaborative team that takes pride in the store.

The role emphasizes excellent service, clear communication, and a positive, can-do approach. Training, varied shifts, and opportunities for development are provided.