Customer-First Optical Store Manager

Specsavers; Emsworth; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Pension scheme

Specsavers Perks

Headspace subscription

Eyecare and hearcare discounts

Birthday day off

Enhanced family leave

Company sick pay

WeCare employee support

Job summary

Specsavers Brighton, London Road is seeking a Store Manager who can lead by example and keep the store and team running smoothly. You’ll drive excellent customer service, oversee optical and hearing services, and develop your team through strong training and support.

This role offers progression opportunities within Specsavers and a chance to make a positive impact in the local community. This position requires strong leadership, adaptability, and a commitment to high standards of patient care,

Qualifications

• Experience in optics or retail management preferred; management experience is essential.
• Strong communication skills are essential.
• Attention to detail and organisational skills required.
• Flexible with weekend work and shift patterns.
• Customer-first mindset and ability to lead by example.

Responsibilities

• Lead store operations and ensure smooth daily running.
• Manage and develop the retail team to deliver excellent customer service.
• Drive performance and achieve store targets while maintaining compliance.
• Represent Specsavers in the local community and uphold brand standards.

Skills

Team management

Communication

Attention to detail

Organised

Flexible

Hardworking

People oriented

Job description

Specsavers Brighton, London Road is seeking a Store Manager who can lead by example and keep the store and team running smoothly. You’ll drive excellent customer service, oversee optical and hearing services, and develop your team through strong training and support.

This role offers progression opportunities within Specsavers and a chance to make a positive impact in the local community. This position requires strong leadership, adaptability, and a commitment to high standards of patient care,