Customer-First Beauty Store Leader

Space NK Limited; England; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

25 days annual leave

Employee discount up to 50%

Health & wellness benefits

Training & development opportunities

Third-party discounts

Refer a friend bonus scheme

Job summary

Space NK Limited is seeking a Sales Supervisor to assist the management team in maximising sales and profitability while supporting and retaining a high-performing team. You will coach staff to deliver a customer-first experience and drive performance metrics.

The role requires strong leadership, communication, and adaptability to changing priorities. You will work on ensuring stock accuracy and contributing to recruitment and inclusive store culture.

Qualifications

• Ability to deliver a customer-first experience and coach the team.
• Analyze commercial reports to drive opportunities.
• Identify key performance behaviours and competencies.
• Strong communication and organisational skills.
• Flexible to changing priorities and deadlines.

Responsibilities

• Support the team to deliver a customer-first experience.
• Exceed sales targets and the company acquisition target for N.dulge.
• Maintain stock file accuracy and follow stock policies.
• Track targets (sales, ATV, AUS, conversion) daily/weekly/monthly.
• Communicate clearly with internal/external partners to drive opportunities.
• Identify opportunities to maximise the business.
• Review weekly, monthly and yearly performance from business reports.
• Support store recruitment and build diverse teams.
• Create an inclusive environment for employees.
• Deliver feedback and escalate performance issues.
• Coach and develop the team to reach full potential.
• Ensure store complies with policies & procedures.

Skills

Customer-first leadership

Strategic analysis

Performance coaching

Effective communication

Prioritisation

Change management

Delegation & follow-up

Honesty & integrity

Adaptability

Job description

Space NK Limited is seeking a Sales Supervisor to assist the management team in maximising sales and profitability while supporting and retaining a high-performing team. You will coach staff to deliver a customer-first experience and drive performance metrics.

The role requires strong leadership, communication, and adaptability to changing priorities. You will work on ensuring stock accuracy and contributing to recruitment and inclusive store culture.