Customer-Facing Technical Sales Engineer

Micro-Epsilon America, LP; Birkenhead; On-site; GBP 35,000 - 50,000; Full time

Job summary

A technology company in Birkenhead, UK, seeks a Sales Support Engineer to assist customers in finding measurement solutions. This role involves technical documentation, customer interaction, and collaboration with the sales team, ideal for someone with a technical background and strong communication skills. Comprehensive training will be provided, supporting continuous learning in a dynamic environment.

Qualifications

• Hands-on experience in engineering, quality, R&D, or a related technical field.
• A proactive approach to handling enquiries and managing your own workload.
• Motivation to learn new technologies with full product training.

Responsibilities

• Act as the first point of contact for new customer enquiries.
• Discuss and interpret technical requirements to identify the best solutions.
• Prepare quotations, technical documentation, and proposals.
• Provide first-line technical support and product advice to customers.

Skills

Problem-solving

Strong communication skills

Technical knowledge

Relationship-building

Education

Technical qualification (engineering or science discipline, NVQ Level 4 or higher)

Job description

A technology company in Birkenhead, UK, seeks a Sales Support Engineer to assist customers in finding measurement solutions. This role involves technical documentation, customer interaction, and collaboration with the sales team, ideal for someone with a technical background and strong communication skills. Comprehensive training will be provided, supporting continuous learning in a dynamic environment.