Customer-Facing AI Solutions Engineer – Western Europe

cursor; United Kingdom; On-site; GBP 90,000 - 140,000; Full time

Job summary

SpaceXSI seeks a Forward Deployed Engineer for Western Europe. You will embed with customer teams to own outcomes, shipping production-grade SpaceXSI systems that endure after you leave, and feed critical field feedback back to product engineering.

Responsibilities include designing and deploying production agents and AI workflows on Grok, and delivering working versions within days while improving them over weeks with rollout, monitoring, and iteration from real usage.

Qualifications

• 5+ years of experience in software engineering, machine learning engineering, or data science.
• You've owned a customer or operator outcome, not just a slide or a prototype.
• You've built and owned AI-native workflows or agents in production (using Python, JavaScript/TypeScript).

Responsibilities

• Lead discovery with the customer: orient in their codebases and workflows, find the real bottleneck and the use case worth building, and define clear success metrics
• Design and ship production agents, AI applications, and coding-agent workflows on Grok and our models, on live business processes and inside the customer's engineering org
• Get a first version live in days, then harden it over weeks with rollout, monitoring, and iteration from real usage
• Own production quality: tracing, evals, debugging model or delivery failures, and latency and cost tradeoffs
• Build the systems around the model (tools, MCP servers, retrieval, rules, skills, CI gates, and evals) and integrate them into the customer's auth, data, workflow, and delivery systems; decide when prompting, architecture, data, process, or a model change is the right lever
• Measure the outcome that matters (revenue, cost, hours saved, error rate, cycle time, escaped defects), not seat adoption
• Work directly with Staff+, platform, and domain leaders, going deep in their systems while communicating clearly about tradeoffs and results
• Leave the customer team able to run what you built, and turn what you learn into reusable patterns and improvements to SpaceXSI products

Skills

5+ years experience

Customer-facing

Python

JavaScript/TypeScript

Tools

Python

JavaScript/TypeScript

Job description

SpaceXSI seeks a Forward Deployed Engineer for Western Europe. You will embed with customer teams to own outcomes, shipping production-grade SpaceXSI systems that endure after you leave, and feed critical field feedback back to product engineering.

Responsibilities include designing and deploying production agents and AI workflows on Grok, and delivering working versions within days while improving them over weeks with rollout, monitoring, and iteration from real usage.