Customer‑Facing AI Engineer: Rapid Prototyping & Value

IFS; United Kingdom; Hybrid; GBP 75,000 - 110,000; Full time

Benefits offered by this job

Flexible paid time off

Flexible spending accounts

Life insurance and disability benefits

Tuition assistance

Community involvement and volunteering

Job summary

IFS Copperleaf is seeking a Forward Deployed Engineer to join our team in a hybrid role. You will stand up the current product on customer data, prototype near-production solutions, and translate customer needs into measurable value across deployments.

You will own technical outcomes from discovery to production adoption, collaborate with Sales, Product, and R&D, and drive rapid, value-focused delivery for strategic accounts while traveling as required.

Qualifications

• Ability to run technical discovery sessions and connect technology to business outcomes.
• Generalize solutions into reusable accelerators for future engagements.
• Experience with AI tooling, LLMs, prompt/context engineering and agent orchestration.
• Familiarity with enterprise integrations in regulated utilities markets (ESRI ArcGIS/Smallworld, SAP/Oracle, PowerBI).
• Willingness to travel to customer sites (up to ~50%).
• Strong communication across technical and business stakeholders.

Responsibilities

• Lead discovery, scoping, architecture, implementation, and handoff for strategic customer solutions. Deploy value and prove value with customer data.
• Build safe prototypes to test hypotheses within deal timelines and productionize validated solutions.
• Engineer for security, reliability, observability, and maintainability in customer deployments.
• Collaborate with Product & R&D to convert customer patterns into roadmap investments and reusable components.
• Create reusable accelerators from recurring customer needs to speed future work.
• Develop customer solution specifications and keep them updated as outcomes evolve.
• Work with Product continuously to assess business potential and market needs.

Skills

Customer-facing

Commercial ability

Abstraction & reuse

AI & agentic engineering

Enterprise integrations

Domain knowledge (utilities)

Travel

Tools

Angular

Python

SQL

REST APIs

Job description

IFS Copperleaf is seeking a Forward Deployed Engineer to join our team in a hybrid role. You will stand up the current product on customer data, prototype near-production solutions, and translate customer needs into measurable value across deployments.

You will own technical outcomes from discovery to production adoption, collaborate with Sales, Product, and R&D, and drive rapid, value-focused delivery for strategic accounts while traveling as required.