Customer-Facing AI Engineer — On-Site (London)

Alavida Ltd; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

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Job summary

Alavida Ltd. in London is hiring a software engineer who builds AI agents for customer staff. You’ll meet clients, translate their needs into agent requirements, and deliver end-to-end software that connects CRM, email, and collaboration tools.

You’ll own deployments with limited process and work closely with founders to shape the product roadmap. We value hands-on coding (Python/TypeScript), client-facing experience, and the ability to explain technical choices in plain language.

Qualifications

• Proficient in Python or TypeScript and able to ship code quickly.
• Experience working directly with clients in consulting or software environments.
• Ability to explain technical decisions in plain language, not API-level detail.

Responsibilities

• Meet customers to understand how their teams work and where time is spent.
• Turn learnings into requirements and build AI agents that integrate CRM, email and collaboration tools.
• Run initial months with each customer to connect systems and document workflows.
• Keep agents running after launch and iterate based on user feedback.
• Help shape product direction by feeding customer needs back to the platform team.

Skills

Python

TypeScript

Client-facing experience

Job description

Alavida Ltd. in London is hiring a software engineer who builds AI agents for customer staff. You’ll meet clients, translate their needs into agent requirements, and deliver end-to-end software that connects CRM, email, and collaboration tools.

You’ll own deployments with limited process and work closely with founders to shape the product roadmap. We value hands-on coding (Python/TypeScript), client-facing experience, and the ability to explain technical choices in plain language.