Customer Experience Team Member

TN United Kingdom; Bristol; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a forward-thinking company as a Customer Experience Team Member in Bristol, where your role will be dynamic and rewarding. You'll engage with students, providing essential support and creating memorable experiences. From conducting flat viewings to planning exciting events, no two days will be the same. With a focus on meaningful interactions, you'll thrive in a supportive environment that values your contributions. Enjoy generous benefits, including a discretionary bonus, ample holiday, and a robust pension scheme. This is an opportunity to make a real impact while enjoying a fulfilling career.

Benefits

Discretionary Annual Bonus

25 Days Paid Holiday

Generous Pension Scheme

Healthcare Cash Plan

Employee Assistance Programme

Wellbeing Platform

Gym Benefit

Enhanced Family Leave

Annual ShareSave Scheme

Employee Life Assurance

Qualifications

• A caring, warm person with a positive attitude.
• Excellent communicator, happy to chat and assist students.

Responsibilities

• Providing a welcoming front of house reception service.
• Planning and running events for students.

Skills

Communication Skills

Time Management

Organizational Skills

Job description

Social network you want to login/join with:

Customer Experience Team Member, Bristol

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Client:

Unite Students

Location:

Bristol, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

394ec1877631

Job Views:

11

Posted:

29.04.2025

Expiry Date:

13.06.2025

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Job Description:

The role

Come to Unite Students and flourish in a friendly, inspiring team! Be celebrated for being your true, talented self. Enrich lives with meaningful interactions and make a real impact. From helping a locked-out student get back into their room, to recommending your favourite restaurant or organising a welcome party; the Customer Experience Team Member role will be extremely varied. Expect no two days to be the same!

What you`ll be doing as a Customer Experience Team Member:

• Providing a welcoming front of house reception service
• Conducting flat viewings, inspections, and leading sales conversations
• Planning and running events for our students

What we`re looking for:

• A caring, warm person with a positive attitude
• An excellent communicator; as a Customer Experience Team Member you`ll be happy to chat to our students and answer their questions
• You`ll also have great time management and organisational skills

What You`ll Get in Return

• A discretionary annual bonus so you can share in the company`s success
• 25 days` paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
• A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
• Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
• Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
• Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!