Customer Experience Specialist - Retail

Whsmith; Northampton; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Employee Assistance Programme

Job summary

WHSmith in Northampton is seeking a Sales Assistant to provide exceptional customer service, work independently or as part of a team, and help maintain our store standards. You will be involved in stock replenishment, tidy displays, and merchandising to help customers find what they need.

The role offers a friendly environment and opportunities to grow with the business. We reward effort with a pension scheme, cycle to work, paid annual leave and employee discounts, plus access to our Employee

Qualifications

• Excellent customer service is essential.
• Able to work independently or as part of a team.
• Maintain high standards of store presentation and merchandising.
• Clear communication with colleagues and customers.

Responsibilities

• Provide exceptional customer service to all customers.
• Assist with stock replenishment and keep areas tidy and inviting.
• Support visual merchandising and displays to help customers find products.
• Collaborate with team members to meet store goals and standards.

Skills

Customer service

Team player

Communication

Adaptability

Job description

WHSmith in Northampton is seeking a Sales Assistant to provide exceptional customer service, work independently or as part of a team, and help maintain our store standards. You will be involved in stock replenishment, tidy displays, and merchandising to help customers find what they need.

The role offers a friendly environment and opportunities to grow with the business. We reward effort with a pension scheme, cycle to work, paid annual leave and employee discounts, plus access to our Employee