Customer Experience Associate — Flexible Shifts

Co-Operative Energy Ltd; Watlington; Remote; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Employee Discounts

Annual Leave

Health & Wellbeing Programs

Training & Development

Enhanced Family Leave

Job summary

OurCoop is seeking a Customer Service Assistant in the United Kingdom. The role focuses on delivering exceptional in-store experiences, handling checkout efficiently, and keeping shelves stocked and the store welcoming. You may work evenings and weekends depending on shift patterns.

We value friendly, approachable staff who listen well, engage customers, and support colleagues during busy periods. Training and development are provided in a diverse, inclusive workplace.

Qualifications

• Customer focused and deliver excellent store experiences
• Naturally able to listen, interact and communicate with customers and team members
• Enthusiastic and resilient to support colleagues during demanding times
• Confident with a friendly and approachable nature

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience
• Providing customers with a speedy and convenient checkout process
• Replenishing stock to ensure customers can purchase our wide variety of products
• Ensuring the store is welcoming and presentable at all times

Job description

OurCoop is seeking a Customer Service Assistant in the United Kingdom. The role focuses on delivering exceptional in-store experiences, handling checkout efficiently, and keeping shelves stocked and the store welcoming. You may work evenings and weekends depending on shift patterns.

We value friendly, approachable staff who listen well, engage customers, and support colleagues during busy periods. Training and development are provided in a diverse, inclusive workplace.