Customer Experience Specialist

IWG plc; Birmingham; On-site; GBP 26,000 - 28,000; Full time

Job summary

IWG plc in the United Kingdom is seeking a Customer Services Executive to deliver world-class service to our guests in a bustling workspace setting. Based on-site in Birmingham, you will welcome customers and manage a range of on-site tasks to keep our workspace running smoothly and happily.

You will be part of a dynamic team with sociable hours and opportunities to grow within a global organisation, enjoying award-winning induction training and career progression.

Qualifications

• Great communication skills and a love of interacting with people.
• A positive, outgoing and can‑do attitude.
• Ability to take direction, learn new skills and apply them with confidence.
• Motivation to be your best every day and improve tomorrow.

Responsibilities

• Give our customers and their guests a warm and friendly welcome, every day.
• Manage a range of on-site tasks to help our busy workspace run smoothly.
• Help customers and colleagues have a great day at work.

Skills

Communication skills

Positive attitude

Interpersonal skills

Willingness to learn

Job description

IWG plc in the United Kingdom is seeking a Customer Services Executive to deliver world-class service to our guests in a bustling workspace setting. Based on-site in Birmingham, you will welcome customers and manage a range of on-site tasks to keep our workspace running smoothly and happily.

You will be part of a dynamic team with sociable hours and opportunities to grow within a global organisation, enjoying award-winning induction training and career progression.