Customer Experience & Sales Support Specialist

Motorpoint; Castleford; On-site; GBP 13,922 - 19,828; Full time

Benefits offered by this job

28 days' holiday plus additional days off

Staff discount on cars

Discounts at high street retailers

Pension and Healthcare

Employee Assistance Programme

Job summary

A leading car retailer in Castleford is hiring a Sales Support role that focuses on delivering outstanding customer service, managing administrative tasks, and contributing to team success. The ideal candidate will have a full UK driving licence and should possess strong communication and teamwork skills. The position offers a competitive salary and numerous employee benefits, including paid time off and discounts. This permanent role requires weekend availability, making it a dynamic opportunity in a supportive work environment.

Qualifications

• A full UK driving licence is essential.
• Experience in delivering great customer service from any industry.
• Strong communication, organisational and teamwork skills required.

Responsibilities

• Deliver great customer service over the phone and face-to-face.
• Manage administrative tasks and resolve customer queries efficiently.
• Use the CRM system to track and resolve customer cases.

Skills

Customer service

Communication

Organisational skills

Teamwork

Proactive attitude

Job description

A leading car retailer in Castleford is hiring a Sales Support role that focuses on delivering outstanding customer service, managing administrative tasks, and contributing to team success. The ideal candidate will have a full UK driving licence and should possess strong communication and teamwork skills. The position offers a competitive salary and numerous employee benefits, including paid time off and discounts. This permanent role requires weekend availability, making it a dynamic opportunity in a supportive work environment.