Customer Experience Sales Associate

WHSmith Careers; Birmingham; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work

Paid annual leave

Employee discounts

Job summary

WHSmith in Birmingham is seeking a Sales Assistant to deliver exceptional customer service. You’ll work independently or as part of a team to uphold our store standards and ensure every visitor feels welcome.

Responsibilities include stock replenishment, maintaining tidy spaces, merchandising displays, and helping customers find what they need. A passion for service and teamwork is essential. We offer a range of benefits including pension, cycle to work, paid leave and employee discounts.

Qualifications

• Deliver exceptional customer service to all customers.
• Maintain store standards through teamwork and independence.
• Support visual merchandising and product displays.

Responsibilities

• Provide exceptional customer service to all customers.
• Carry out stock replenishment and keep store tidy and inviting.
• Maintain high standards of display and merchandising to help customers find products.
• Be part of a team and support colleagues.

Skills

Customer service

Teamwork

Communication

Job description

WHSmith in Birmingham is seeking a Sales Assistant to deliver exceptional customer service. You’ll work independently or as part of a team to uphold our store standards and ensure every visitor feels welcome.

Responsibilities include stock replenishment, maintaining tidy spaces, merchandising displays, and helping customers find what they need. A passion for service and teamwork is essential. We offer a range of benefits including pension, cycle to work, paid leave and employee discounts.