Customer Experience Assistant — Fresh Food Service

Chartwells Independent; Loughborough; On-site; GBP 19,000 - 23,000; Full time

Job summary

Compass Group UK&I Defence operates a busy catering service providing high-quality food and excellent customer experience to Defence clients. The role is a full-time Customer Services Assistant, 37.5 hours per week, working as part of a friendly team in a fast-paced environment.

We invest in our people, offer progression opportunities and celebrate individuality while rewarding dedication and reliability across our Defence, Government, and energy services teams.

Qualifications

• Demonstrates a passion for delivering excellent customer service
• Exhibits an enthusiastic can-do attitude
• Is a reliable team player with strong timekeeping
• Desire to succeed in a catering environment
• Safely adheres to food handling and hygiene standards
• Embraces a safety-first mindset

Responsibilities

• Preparing delicious, high-quality food that delights clients and customers
• Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Skills

Customer service

Team player

Cash handling

Food safety awareness

Communication skills

Job description

Compass Group UK&I Defence operates a busy catering service providing high-quality food and excellent customer experience to Defence clients. The role is a full-time Customer Services Assistant, 37.5 hours per week, working as part of a friendly team in a fast-paced environment.

We invest in our people, offer progression opportunities and celebrate individuality while rewarding dedication and reliability across our Defence, Government, and energy services teams.