Catering Customer Service Associate

Chartwells Independent; Hopton; On-site; GBP 18,000 - 24,000; Full time

Job summary

Compass Group UK&I is seeking a Customer Service Assistant to join the Defence catering team. The role is full-time, contracted to 35 hours per week, and spans 50.2 weeks per year.

You will contribute to a fast-paced, customer-focused environment and support the Defence client with a positive brand image. You will be part of a friendly team, delivering excellent service, handling cash, and ensuring compliance with safety and hygiene standards.

Qualifications

• Enthusiastic can-do attitude
• Passion for delivering excellent customer service
• Excellent team player
• Desire to succeed in your role
• Thrive working under pressure
• Outstanding timekeeping and reliability
• Safety-first mindset
• Experience in catering-related role is desirable but not essential

Responsibilities

• Prepare high-quality food for clients and customers
• Create attractive food and counter displays
• Represent Defence and maintain a positive brand image
• Handle cash and operate the cash register
• Comply with Food Handling & Hygiene standards
• Adhere to Health & Safety regulations

Skills

Customer service

Team player

Cash handling

Time management

Health & safety

Food handling

Under pressure

Job description

Compass Group UK&I is seeking a Customer Service Assistant to join the Defence catering team. The role is full-time, contracted to 35 hours per week, and spans 50.2 weeks per year.

You will contribute to a fast-paced, customer-focused environment and support the Defence client with a positive brand image. You will be part of a friendly team, delivering excellent service, handling cash, and ensuring compliance with safety and hygiene standards.