Customer Experience Champion (Flexible Hours)

John Lewis Partnership; Cheltenham; On-site; GBP 12,000 - 15,000; Full time

Job summary

John Lewis Partnership is hiring a Customer Assistant to deliver outstanding customer service and maintain high shop standards. You will contribute to selling through product knowledge and keep displays, stock, and cleanliness in excellent condition.

Roles offer varied hours across seven days, including mornings, evenings, and weekends, with DBS and flexible working considerations discussed at interview.

Qualifications

• Basic IT literacy is required.
• Strong communication skills are essential.
• Experience in customer-facing roles is welcomed but not mandatory.

Responsibilities

• Deliver engaging and inspirational customer service at every stage of the customer journey.
• Use product knowledge and training to drive sales and increase profits for the Partnership.
• Put the customer at the heart of everything you do, understanding and resolving queries.

Skills

Basic IT literacy

Strong communication skills

Job description

John Lewis Partnership is hiring a Customer Assistant to deliver outstanding customer service and maintain high shop standards. You will contribute to selling through product knowledge and keep displays, stock, and cleanliness in excellent condition.

Roles offer varied hours across seven days, including mornings, evenings, and weekends, with DBS and flexible working considerations discussed at interview.