Customer Experience Associate | Store & Stock Support

Sainsbury’s Group; Swansea; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury's share schemes

Retail savings

Physical wellbeing

Mental wellbeing

Financial support

Job summary

Sainsbury’s Group in Swansea is seeking store colleagues dedicated to putting customers first by delivering friendly, helpful service across our busy store.

You’ll help with shelf replenishment, order picking, serving customers and promoting our products, using digital tools to enhance the shopping experience.

If you value teamwork, flexibility and learning new skills, this role offers varied shifts and opportunities to grow with us.

Qualifications

• Putting customers first with thoughtful, friendly and helpful service.
• Ready to help wherever customers need you, from filling shelves to serving customers or selling products.
• Using and embracing digital tools to do your job and enhance customer experience.
• Helping organise and move stock, keep shelves tidy and well-presented, and move loads to store locations.
• Build product knowledge to confidently recommend products; be a committed team player.
• Flexibility to work across the store and take on new challenges.
• Open to learning, developing and trying new things to improve our service.
• Confident learning to use new digital tools and technology to perform your role.
• Take pride and ownership in your work with attention to detail and a tidy workspace.

Responsibilities

• Filling shelves, picking orders, serving customers or selling products.
• Keep shelves tidy and well-presented and move stock to the correct store location.
• Provide friendly, helpful service and build product knowledge to assist customers.
• Support colleagues and work as a team, staying flexible for new tasks.
• Learn and use digital tools to enhance the customer experience.
• Maintain a clean and organised workspace and take pride in accuracy and efficiency.

Job description

Sainsbury’s Group in Swansea is seeking store colleagues dedicated to putting customers first by delivering friendly, helpful service across our busy store.

You’ll help with shelf replenishment, order picking, serving customers and promoting our products, using digital tools to enhance the shopping experience.

If you value teamwork, flexibility and learning new skills, this role offers varied shifts and opportunities to grow with us.