Customer Experience Associate - Flexible Hours & Perks

Co-Operative Energy Ltd; Shrewsbury; Hybrid; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Employee Discounts

30 Days Annual Leave

Health and Wellbeing Programmes

Full Training and Accredited Develop-

Enhanced Maternity, Paternity and a nd

Job summary

OurCoop in Shrewsbury is seeking a Customer Service Assistant to help customers with a friendly, efficient checkout and store experience. You will be part of a team that keeps shelves stocked and the store welcoming for customers during evenings and weekends if required.

We’re looking for individuals who listen well, communicate clearly, and stay positive under pressure. Full training is provided, and opportunities for development are available within a supportive, inclusive environment.

Qualifications

• Customer-focused and able to deliver a great store experience.
• Able to listen, interact and communicate with customers and team members.
• Enthusiastic and resilient to support colleagues during demanding times.
• Confident with a friendly and approachable manner.

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience
• Providing customers with a speedy and convenient checkout process
• Replenishing stock to ensure customers can purchase our wide variety of products
• Ensuring the store is welcoming and presentable at all times

Skills

Customer focus

Active listening

Communication

Team interaction

Positive attitude

Job description

OurCoop in Shrewsbury is seeking a Customer Service Assistant to help customers with a friendly, efficient checkout and store experience. You will be part of a team that keeps shelves stocked and the store welcoming for customers during evenings and weekends if required.

We’re looking for individuals who listen well, communicate clearly, and stay positive under pressure. Full training is provided, and opportunities for development are available within a supportive, inclusive environment.