Customer Experience Assistant — 25h Fixed-Term, Growth

Wickes; Tamworth; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Gain share bonus

Pension contribution

35 days annual leave including bankhol

20% colleague discount

Job summary

Wickes in- store is seeking a friendly and proactive part-time Retail Assistant to help customers with queries and payments. You’ll be part of a team delivering great service, maintaining store presentation, and supporting daily operations.

The role offers learning and development opportunities and a benefits package alongside a competitive hourly rate. The position is a 25-hour fixed-term contract (six months) with flexibility across store opening hours and weekdays, including one weekend day.

Qualifications

• Experience in customer service is preferred.
• Able to assist customers with queries and payments.
• Friendly, proactive approach to helping customers.

Responsibilities

• Assist customers in-store and deliver a high level of service.
• Keep shelves stocked and store presentation tidy.
• Support store operations including payments and deliveries as needed.

Skills

Customer service

Retail experience

Job description

Wickes in- store is seeking a friendly and proactive part-time Retail Assistant to help customers with queries and payments. You’ll be part of a team delivering great service, maintaining store presentation, and supporting daily operations.

The role offers learning and development opportunities and a benefits package alongside a competitive hourly rate. The position is a 25-hour fixed-term contract (six months) with flexibility across store opening hours and weekdays, including one weekend day.