Customer Engineer, UK

Pythian; United Kingdom; Remote; GBP 50,000 - 75,000; Full time

Job summary

Pythian is looking for a Customer Engineer based in the UK to engage with clients and design innovative data and cloud solutions. If you excel in technical sales and have a proven background in cloud architectures, this remote position offers competitive rewards and opportunities for professional growth.

Benefits

Competitive rewards

Flexible work hours

Training allowances

Wellness budgets

Paid time off

Equipment for home office

Qualifications

• Proven experience as a Data or Cloud Solutions Architect.
• Strong knowledge of Data management and lifecycle.
• Experience with Cloud architectures, especially GCP, Azure or AWS.

Responsibilities

• Engaging with customer organizations to establish credibility and generate revenue.
• Leading technical customer needs assessments and managing the solution process.
• Building trusted relationships with senior IT executives.

Skills

Data management

Cloud architecture

Technical sales

Education

Relevant certifications (e.g., Google Cloud Architect, AWS Solutions Architect)

Tools

BigQuery

Snowflake

Redshift

Oracle

SQL Server

MySQL

Postgres

Job description

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Customer Engineer, UK

Remote - United Kingdom / London

Customer Engineering – Customer Engineering / Full Time / Remote

Customer Engineer

UK-Based | Remote | Work from Home

Why Pythian:

At Pythian, we are experts in strategic database and analytics services, driving digital transformation and operational excellence. Founded in 1997, we started by ensuring the reliability and performance of mission-critical databases. We have evolved with the industry, expanding into advanced analytics and cloud solutions, partnering with Google Cloud, AWS, Microsoft, Oracle, SAP, and Snowflake. Our expertise helps organizations leverage technology for competitive advantage.

Why you:

Are you based in the UK, capable of advising customers on business goals, and designing solutions that deliver value and innovation? Do you excel in understanding business architecture, engaging with C-level stakeholders, and aligning technical solutions with business needs? Are you familiar with Public Cloud Platforms, infrastructure technology, and cloud migrations? Can you help clients transform and innovate using on-prem, hybrid, and multi-cloud solutions? If so, consider joining us at Pythian!

What you will be doing:

• Engaging with customer organizations to understand their business and establish credibility, fostering relationships that generate revenue.
• Overseeing holistic solutions considering costs, contracts, business conditions, and technical environments.
• Leading technical customer needs assessments and scoping calls, coordinating relevant resources, and managing the solution process.
• Creating customer-specific services and solutions, managing delivery teams, and owning statements of work.
• Building trusted relationships with senior IT executives to address business challenges with technology solutions.
• Managing the technical and architectural agenda for key accounts and driving innovation.
• Maintaining and enhancing technical certifications and supporting corporate specializations.
• Providing feedback on new offerings and upgrades to improve our service capabilities.
• Participating in project kick-offs, architecture sessions, and reviews.
• Serving as a technical escalation point for clients and partners.

What we need from you:

• Proven experience as a Data or Cloud Solutions Architect.
• Strong knowledge of Data management and lifecycle.
• Experience with Cloud architectures, especially GCP, Azure, or AWS, focusing on data services.
• Familiarity with database and data warehouse technologies like BigQuery, Snowflake, Redshift, etc.
• Understanding of traditional databases such as Oracle, SQL Server, MySQL, Postgres.
• Experience designing cloud-based data warehouses and data pipelines.
• Knowledge of cloud ingestion and transformation tools.
• Experience in technical sales and consulting is advantageous.
• Relevant certifications (e.g., Google Cloud Architect, AWS Solutions Architect, Azure Architect) are preferred.

What you get in return:

• Love your career: Competitive rewards, volunteer days, and flexible work hours.
• Love your work/life balance: Remote work with no daily commute.
• Love your coworkers: Collaborate with industry leaders.
• Love your development: Training allowances, certifications, and professional growth opportunities.
• Love your workspace: Equipment and budget to set up your home office.
• Love yourself: Wellness budgets, paid time off, and volunteer days.