Customer-Driven Sales Administrator & Order Coordinator

South Lakes Housing; Oldham; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

20 days' holiday + Bank Holidays

Company pension

Newly refurbished offices

Friendly team environment

Relaxed dress code

Monday–Friday, 8:30am–5:00pm

Relocation to Bredbury later in the yr

Own transport essential

Job summary

South Lakes Housing in Oldham is seeking an experienced Sales Administrator to join a busy team. The role combines customer service, sales administration and order coordination, working with customers, suppliers and internal teams to ensure a first-class service.

You will handle enquiries, process orders, quotes and manage CRM records, supporting Production Planning and coordinating meetings. The position is Mon-Fri, 8:30am–5:00pm, based in Oldham with relocation to Bredbury later this year; UK

Qualifications

• 2+ years' experience in sales administration.
• Ideally experience in manufacturing or logistics.
• Excellent communication and interpersonal skills.
• Strong organisation and attention to detail.
• Good MS Office skills, particularly Excel, Word, Outlook and Teams.
• CRM experience.
• Proactive, self-motivated and able to work under pressure.
• Passion for delivering excellent customer service.

Responsibilities

• Handling customer and supplier enquiries via telephone and email.
• Processing orders, quotations and sales enquiries.
• Managing customer queries and complaints professionally.
• Building strong customer and supplier relationships.
• Updating customers on order progress and liaising with Production.
• Maintaining accurate CRM records and documentation.
• Supporting Production Planning with relevant paperwork.
• Coordinating meetings, visits and appointments.
• Providing general administrative support and contributing to a positive customer experience.

Skills

Customer service

Communication

Organisation

Attention to detail

CRM experience

MS Office

Tools

Excel

Word

Outlook

Teams

Job description

South Lakes Housing in Oldham is seeking an experienced Sales Administrator to join a busy team. The role combines customer service, sales administration and order coordination, working with customers, suppliers and internal teams to ensure a first-class service.

You will handle enquiries, process orders, quotes and manage CRM records, supporting Production Planning and coordinating meetings. The position is Mon-Fri, 8:30am–5:00pm, based in Oldham with relocation to Bredbury later this year; UK