Customer-Driven Retail Associate — Weekend Availability

Charles Tyrwhitt; St Albans; On-site; GBP 12,398,000 - 15,154,000; Part time

Benefits offered by this job

Bonus scheme

Uniform allowance

Cycle to work

Job summary

Charles Tyrwhitt in St Albans is seeking Sales Assistants for our brand new store opening in November 2026. The role is 8 hours per week with overtime possible, requiring weekend work and some weekday availability including Bank Holidays.

You will deliver outstanding customer service, promote products and promotions, and work with colleagues to ensure store targets are met while maintaining visual standards and safety guidelines.

Qualifications

• Previous experience in a retail or hospitality setting with a focus on customer service.
• High levels of enthusiasm, drive, and motivation.
• Strong interpersonal and communication skills.
• Ability to work confidently alone while contributing positively to a team environment.
• Quickly building rapport with customers.
• Commitment to delivering excellent customer service.

Responsibilities

• Offer exceptional customer service and maximise sales and KPI targets.
• Provide expert product knowledge and up-to-date store promotions.
• Collaborate with the wider sales team to drive store success.
• Support stock tasks: replenishment, deliveries, and accuracy checks.
• Maintain high visual merchandising and store housekeeping per VM and H&S guidelines.

Skills

Retail customer service

Enthusiasm

Interpersonal skills

Teamwork

Rapport building

Customer service excellence

Job description

Charles Tyrwhitt in St Albans is seeking Sales Assistants for our brand new store opening in November 2026. The role is 8 hours per week with overtime possible, requiring weekend work and some weekday availability including Bank Holidays.

You will deliver outstanding customer service, promote products and promotions, and work with colleagues to ensure store targets are met while maintaining visual standards and safety guidelines.