Sales Assistant - St Albans (20 Hours)

Charles Tyrwhitt; St Albans; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Cycle to work

Relocation packages

Season ticket loans

Uniform allowance

Tyrwhitt Academy

Job summary

Charles Tyrwhitt is opening a brand new store in St Albans this November 2026. We are hiring Sales Assistants for a 20-hour per week role with weekend availability and some weekday shifts, including Bank Holidays.

You will deliver exceptional customer service and help maximise sales and KPIs, with product knowledge and selling skills to stay up-to-date with ranges and promotions. You’ll also perform stock tasks, maintain VM standards, and ensure store housekeeping compliance.

Qualifications

• Previous experience in retail or hospitality with a focus on customer service.
• High levels of enthusiasm, drive, and motivation.
• Strong interpersonal and communication skills.
• Ability to work confidently alone while contributing positively to a team.
• Rapport with customers and providing excellent service.

Responsibilities

• Perform stock-related tasks: stock checks, replenishment, deliveries.
• Maintain high visual merchandising and store housekeeping standards.
• Adhere to VM and Health and Safety guidelines.
• Collaborate with sales team to support store success.

Skills

Customer service

Teamwork

Interpersonal skills

Stock replenishment

Visual merchandising

Health & safety

Job description

We’re on the lookout for Sales Assistants to join our brand new store team in St Albans, opening this November 2026!

The contract available is 20 hours per week (overtime also available). Candidates must be flexible to work across weekends with some weekday availability, including Bank Holidays.

What You Will Be Doing

As a Sales Assistant at CT, you’ll be responsible for offering exceptional customer service and maximising sales and KPI targets. Customer service is really important to us so you’ll be given expert product and selling skills knowledge to help you achieve this, and ensure you are up to date with the latest store ranges and promotions. As a member of the wider sales team, you will support and actively collaborate with your colleagues which will build towards the efficiency of the team and store’s success.

You’ll be expected to perform some stock related tasks such as stock and accuracy checks, replenishment, and processing deliveries. Of course, there’s also parts to the role that include ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.

What We Are Looking For

How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BEs: "BE the BOSS", "BE the CUSTOMER" and "BE the BEST".

Required Skills And Experience

• Previous experience in a retail or hospitality setting with a focus on customer service
• High levels of enthusiasm, drive, and motivation
• Strong interpersonal and communication skills
• Ability to work confidently alone while contributing positively to a team environment
• Quickly building rapport with customers
• Ability to exceptional customer service

What you can expect from us:

As well as all the core benefits, UK Retail colleagues also get the following:

• Excellent bonus scheme - bonuses are paid quarterly when your store hits target. Teamwork makes the dream work - and fills the pockets too!
• Uniform - retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
• We will help you get to work too! We have a great cycle to work scheme, relocation packages to support career development and we offer season ticket loans to those based in London stores.
• We are serious about having fun at work. Each store has a fun fund to ensure parties, treats, social activities and team building events happen regularly.
• The Tyrwhitt Academy will take care of your professional development. Our training supports you with product knowledge, customer service and other training needs. We also have a number of apprenticeship level qualifications open to store colleagues that you can work through whilst still earning your full wage.

Who We Are

Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it.

I am Proud and Free to be me!

When it comes to our people, we really do "Give a shirt".

Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; "BE the BOSS", "BE the CUSTOMER" and "BE the BEST".