Customer-Driven Retail Advisor (20h) – Poole

BT Group; Poole; Hybrid; GBP 19,424,000 - 20,664,000; Full time

Benefits offered by this job

On-target commission

Private healthcare (optional)

Employee discounts on EE & BT products

Season Ticket Travel Loan

Online GP access

Job summary

BT Group in Poole is seeking a Retail Advisor to support customers in-store, offering friendly, energetic, and expert assistance during trading hours. The role welcomes candidates with no retail experience, providing full training to become the face of EE/BT products and services.

You’ll work around store times, including weekends, to meet customer needs with care and professionalism. The position includes a starting wage of £13.66 per hour for 20 hours per week, with on-target commission and a

Qualifications

• Customer-focused mindset and excellent communication.
• Willingness to learn and adapt to store needs.
• Flexibility to work weekends and varied hours.

Responsibilities

• Assist customers to find the right solutions with energy and empathy.
• Represent the brand and deliver excellent in-store service.

Skills

Customer focus

Communication

Job description

BT Group in Poole is seeking a Retail Advisor to support customers in-store, offering friendly, energetic, and expert assistance during trading hours. The role welcomes candidates with no retail experience, providing full training to become the face of EE/BT products and services.

You’ll work around store times, including weekends, to meet customer needs with care and professionalism. The position includes a starting wage of £13.66 per hour for 20 hours per week, with on-target commission and a