Customer‑Driven F&B Supervisor

DoubleTree By Hilton Bristol North; West of England; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Discounts on food and accommodation

Learning and progression opportunities

Staff meals on duty

Free parking

Flexible shift patterns

Job summary

DoubleTree by Hilton Bristol North is seeking a Food and Beverage Supervisor to join a dynamic team in Bristol. You will be responsible for delivering excellent guest service, assisting with guest service operations, and supporting the F&B Manager to ensure smooth department performance.

The role requires a customer-focused mindset, flexible and positive attitude, and the ability to work across multiple shifts.

Qualifications

• Experience in customer service or hospitality is preferred.
• Willing to adapt and develop in a fast-paced hotel environment.
• Excellent communication and friendly, open attitude.
• Ability to lead by example and support team objectives.
• Willingness to work rotating shifts and varied hours.

Responsibilities

• Deliver outstanding customer service to guests consistently.
• Assist with guest service and ensure efficient, professional service.
• Support the Food & Beverage Manager for smooth department operation.
• Maintain strong knowledge of hotel products and standards.
• Ensure health and safety/food safety compliance at all times.

Skills

Team leadership

Confident communication

Guest service focus

Resilient and hardworking

Customer service excellence

Job description

DoubleTree by Hilton Bristol North is seeking a Food and Beverage Supervisor to join a dynamic team in Bristol. You will be responsible for delivering excellent guest service, assisting with guest service operations, and supporting the F&B Manager to ensure smooth department performance.

The role requires a customer-focused mindset, flexible and positive attitude, and the ability to work across multiple shifts.