Customer Development Executive Greater Manchester / Leeds

TN United Kingdom; West Yorkshire; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Customer Development Executive to drive growth in the Unilever Ice Cream range. This dynamic role involves managing a territory of independent leisure accounts, developing strategic plans, and building strong customer relationships. The ideal candidate will have extensive sales experience, a customer-focused attitude, and the ability to work independently while achieving ambitious targets. Join a forward-thinking company that values innovation and collaboration, and make a significant impact in the Out of Home channel.

Qualifications

• Extensive experience in sales with a proven track record.
• Ability to develop joint business plans and execute marketing strategies.

Responsibilities

• Manage relationships with independent leisure accounts and prospect new customers.
• Collaborate with departments to improve business plans and achieve KPIs.

Skills

Sales Experience

Customer Relationship Management

Communication Skills

Data-Driven Decision Making

MS Office Proficiency

Entrepreneurial Mindset

Tools

Salesforce

Job description

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Customer Development Executive Greater Manchester / Leeds, Lees

Client: Dee Set

Location: Lees, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Reference:

b2b2dbca82d8

Job Views:

4

Posted:

01.05.2025

Expiry Date:

15.06.2025

Job Description:

This role involves working 40 hours a week, Monday to Friday.

Coverage area: Postcode areas M, OL, SK, HX, BD, HG, LS.

Purpose of the role:

You will develop and grow the Unilever Ice Cream range in the Out of Home channel with existing and prospective high-value customers.

The primary focus is to territory manage approximately 250-300 independent leisure accounts, while prospecting for new high-profile accounts.

You will define "where to play" and "how to win" strategies to unlock sustainable and profitable growth, using data-driven decision making.

You will own and shape your territory strategy, supported by your regional business development manager, to achieve sales growth targets.

You will manage relationships with local wholesaler representatives and may oversee a few regional wholesalers.

Responsibilities:

• Collaborate with relevant departments to improve business plans and share best practices.
• Work with RTM counterparts to achieve common objectives.
• Ensure accurate data capture via Salesforce.
• Deliver all KPIs set for the year.
• Plan effectively to ensure monthly coverage.
• Prospect new high-profile customers within your territory.
• Build strong, sustainable customer relationships.
• Approach tasks with an entrepreneurial mindset.
• Develop and execute your territory and channel marketing strategies.
• Manage contractual negotiations within set legal and financial frameworks.
• Complete administrative tasks promptly and accurately.

Skills & Experience:

• Extensive experience in sales, with a track record of growing territories/accounts.
• Ability to develop joint business plans from proposal to approval.
• Experience in building customer relationships.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Customer-focused attitude.
• Resilience and perseverance.
• Strong IT skills, especially in MS Office, and familiarity with sales systems.