Customer Development Executive – Financial Services (B2B)

CBC Recruitment Solutions; Liverpool; On-site; GBP 21,000 - 30,000; Full time

Job summary

CBC Recruitment Solutions in central Liverpool is seeking a Customer Development Specialist to make warm outbound calls to existing business customers, build lasting relationships and identify new opportunities for the field sales team.

You will promote the range of services, manage a pipeline of contacts, and diarise call-backs and keep-in-touch activity throughout the year, with excellent communication, attention to detail and self-motivation in a fast-paced environment.

Qualifications

• Previous work experience in customer service or sales is helpful but not required.
• Excellent communication and listening skills are essential.
• Ability to work in a fast-paced environment and stay motivated.

Responsibilities

• Make warm outbound calls to existing business customers and build lasting relationships.
• Promote the range of services and identify new opportunities for the field sales team.
• Manage a pipeline of contacts and diarise callbacks/keep-in-touch calls throughout the year.

Skills

Communication skills

Outbound calling

Relationship building

Sales mindset

Attention to detail

Self-motivation

CRM software

Tools

CRM software

Job description

Our client is a well established financial services business who provide funding solutions to small businesses across the UK. They are growing significantly, and are looking for a customer development specialists to join their dynamic team in central Liverpool.

The role is responsible for making warm outbound calls to existing business customers in order build and maintain lasting relationships and to identify new opportunities, which would be passed onto the field sales team.

You will promote the range of services and products offered by the business, building a pipeline of contacts, and managing these contacts in terms of diarising call backs/keep in touch calls throughout the year.

We are looking for candidates who have had some work experience, ideally within a similar customer service or sales related environment, however this isn’t essential – more importantly you will have excellent communication skills, good attention to detail, be self motivated and able to work in a fast paced environment.

This role is seen as a stepping stone into the financial services sector, and offers genuine career progression for ambitious individuals.