Customer Delivery Driver, Supermarket Assistant

Waitrose & Partners; Saltash; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading employee-owned business as a Customer Delivery Driver, delivering quality products and exceptional service to customers' doors. This role combines driving with supporting shop tasks, ensuring a seamless experience for our customers. Ideal candidates will possess a valid UK driving licence and excellent customer service skills, contributing to our ethos of passionate partners serving food lovers.

Qualifications

• Must be 18 years or older.
• Valid UK manual driving licence (category B) with no more than 6 points.

Responsibilities

• Prepare for deliveries and load your van.
• Complete vehicle safety checks and maintain health standards.
• Represent the brand with excellent customer service.

Skills

Customer Service

Time Management

Self-Motivated

Adaptability

IT Literacy

Job description

About the role

As one of our Customer Delivery Drivers, you'll bring the unique blend of quality Waitrose produce and Partner-led service directly to our customers' doors. You will actively embody our ethos - passionate Partners serving food lovers. When not on the road, you'll support the shop team with daily tasks such as stock replenishment and housekeeping, contributing to the efficient and welcoming running of the shop.

Due to the nature of the role, candidates must be 18 years or older.

Key Responsibilities

• Start your day in store, preparing for deliveries.
• Load and prepare your van, ensuring all orders are organized for efficient delivery.
• Complete vehicle safety checks, maintaining road safety, health, and safety standards.
• Represent the Waitrose brand with excellent customer service.
• Assist customers with shopping and build rapport based on trust and service.
• Support shop tasks as needed, including general shopkeeping.

Essential skills/experience

• Valid UK manual driving licence (category B) with no more than 6 points.
• Excellent customer service skills.
• Good time management skills.
• Ability to handle physical tasks, such as lifting crates and moving cages.
• Self-motivated, adaptable, and able to work independently.
• IT literate.

Desirable skills/experience

• Previous driving experience, especially with chilled vehicles.

About The Partnership

We are the UK's largest employee-owned business, home to John Lewis and Waitrose. As Partners, we share ownership and responsibility, driven by our purpose to build a happier world. We focus on retail excellence, innovation, and diversification, always committed to price, quality, and service.

We foster an inclusive environment where everyone can be themselves and thrive, growing individually and collectively. As Partners, we make a difference and own our success.

Additional Information

Some roles may require pre-employment vetting, including DBS checks, which will be communicated during recruitment. We encourage prompt completion of any required documents to avoid delays. DBS checks will be conducted by a registered third-party body, and some roles may require financial probity checks.

Apply early, as vacancies may close if we receive high application volumes.

We support flexible working arrangements, including flexible or compressed hours, job sharing, or shorter contracts. Discuss these options with the hiring manager during your interview.