Customer Delivery Driver, Supermarket Assistant

John Lewis Partnership; Lutterworth; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a dynamic team as a Customer Delivery Driver, where you will deliver quality products directly to customers' doors. This role emphasizes exceptional customer service and the ability to manage delivery routes efficiently. You'll enjoy a part-time schedule, balancing driving duties with supporting shop operations. Be part of a passionate team that values quality and service, ensuring every delivery reflects the ethos of excellence. If you're self-motivated and love engaging with customers, this is the perfect opportunity for you!

Qualifications

• Full valid B-Category UK manual driving licence required.
• Strong customer service and time management skills essential.

Responsibilities

• Check delivery routes and prepare van for deliveries.
• Ensure vehicle safety checks and provide excellent customer service.

Skills

UK manual driving licence

Customer service skills

Time management

Physical fitness

Self-motivation

IT literacy

Job description

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners. Due to its nature, you need to be 18 years or older to work in this role.

Key Responsibilities

1. Checking your delivery routes for the day.
2. Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
3. Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
4. Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
5. Helping customers with their shopping and building a rapport with them based on trust and service.
6. Supporting the wider shop team when required with general shopkeeping tasks.

Essential skills/experience you'll need

1. Full valid B-Category UK manual driving licence with no more than 6 points.
2. Great customer service skills.
3. Time management skills.
4. Able to cope with the physical requirements of the role (e.g., lifting crates, moving cages).
5. Comfortable working independently with the ability to be self-motivated and adaptable.
6. IT literate.

Desirable skills/experience you may have

1. Previous experience in a driving role and knowledge of chilled vehicles would be welcomed.

As one of our Customer Delivery Drivers, you’ll bring the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. You’ll actively play out our ethos - passionate Partners serving food lovers.

When you're not out on the road, you'll support the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and friendly operation of the shop.

Part-time (29 hours per week) on a 2-week rota: Tuesday 08:00-18:30, Friday 08:00-18:30, Saturday 08:00-19:00 (Week 1); Sunday 09:00-20:00, Tuesday 08:00-18:30, Wednesday 08:00-18:30 (Week 2).