Customer Delivery Driver, Supermarket Assistant

John Lewis Partnership; Crewkerne; On-site; GBP 22,000 - 26,000; Full time

Job summary

An established industry player is seeking a Customer Delivery Driver to deliver quality products and provide exceptional service directly to customers' doors. In this role, you will be responsible for preparing your delivery van, ensuring efficient routes, and maintaining high standards of health and safety. You'll also support the shop team during non-driving hours, contributing to a friendly and efficient environment. If you're passionate about customer service and enjoy working independently, this opportunity is perfect for you.

Qualifications

• Must have a valid B-Category UK driving licence.
• Strong customer service and time management skills are essential.

Responsibilities

• Deliver Waitrose products directly to customers' doors.
• Support shop team with stock replenishment and housekeeping.

Skills

B-Category UK driving licence

Customer service skills

Time management

Physical task handling

Independence and adaptability

IT literacy

Job description

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

Due to the nature of the role, applicants must be 18 years or older.

Key Responsibilities

1. Start your day in store and be responsible for:
2. Checking your delivery routes for the day.
3. Loading and preparing your van for deliveries, ensuring all orders are organized for efficient delivery directly to customers.
4. Completing vehicle safety checks to maintain road compliance, health, and safety standards.
5. Representing the Waitrose brand on the road with excellent customer service as your top priority.
6. Helping customers with their shopping and building rapport based on trust and service.
7. Supporting the wider shop team with general tasks when required.

Essential Skills and Experience

• Full valid B-Category UK manual driving licence with no more than 6 points.
• Excellent customer service skills.
• Good time management skills.
• Ability to handle physical tasks such as lifting crates and moving cages.
• Ability to work independently, self-motivated, and adaptable.
• IT literate.

Desirable Skills and Experience

• Previous experience in a driving role.
• Knowledge of chilled vehicles.

As a Customer Delivery Driver, you will deliver quality Waitrose products and Partner-led service directly to customers' doors, embodying our ethos of passionate Partners serving food lovers.

When not on the road, you'll support the shop team with stock replenishment and housekeeping, contributing to the shop's efficient operation in a friendly environment.

Working hours: 07:00-15:00 on Monday & Tuesday and 14:00-22:00 on Friday & Saturday.