Customer Delivery Driver, Supermarket Assistant

Medirest Signature; Burgess Hill; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join Medirest Signature as a Customer Delivery Driver, delivering quality Waitrose products while providing outstanding service. You'll prepare delivery routes, ensure compliance with safety standards, and assist customers with their orders. The role demands physical endurance and excellent customer service skills, ideal for someone who enjoys working independently and in a team.

Benefits

Flexible working arrangements available

Employee-owned business benefits

Qualifications

• Full valid B-Category UK manual driving licence with no more than 6 points.
• Excellent customer service skills.
• Ability to handle physical tasks such as lifting crates.

Responsibilities

• Check delivery routes and prepare the van for deliveries.
• Complete vehicle safety checks and maintain compliance.
• Represent Waitrose with excellent customer service.

Skills

Customer service

Time management

Physical endurance

IT literacy

Education

Valid B-Category UK driving licence

Job description

About the role

As one of our Customer Delivery Drivers, you'll bring the unique blend of quality Waitrose produce and Partner-led service right to our customers' doors. You will actively embody our ethos - passionate Partners serving food lovers. When not on the road, you'll support the shop team with daily tasks such as stock replenishment and housekeeping, contributing to the efficient and friendly running of the shop.

Due to the nature of the role, applicants must be 18 years or older.

Key Responsibilities

• Start your day in store and be responsible for checking your delivery routes.
• Load and prepare your van for deliveries, ensuring all orders are organized for efficient delivery.
• Complete vehicle safety checks, maintaining road compliance, health, and safety standards.
• Represent the Waitrose brand on the road with excellent customer service as your priority.
• Assist customers with their shopping and build rapport based on trust and service.
• Support the shop team with general shopkeeping tasks when required.

Essential Skills/Experience

• Full valid B-Category UK manual driving licence with no more than 6 points.
• Excellent customer service skills.
• Good time management skills.
• Ability to handle physical tasks such as lifting crates and moving cages.
• Ability to work independently, self-motivated, and adaptable.
• IT literacy.

Desirable Skills/Experience

• Previous driving experience, especially with chilled vehicles, is a plus.

About The Partnership

We are the UK's largest employee-owned business, home to John Lewis and Waitrose. We are committed to building a happier world and are focused on retail excellence, innovation, and diversification. As Partners, we share ownership, success, and responsibility, fostering an environment of kindness, respect, and inclusion. We encourage individuality and collective growth.

Additional Information

Please note: Some roles may require pre-employment vetting, including DBS checks, which will be communicated during recruitment. We recommend applying promptly as vacancies may close early due to high interest. We support flexible working arrangements such as flexible hours, job sharing, or shorter contracts; please discuss these options with the hiring manager during your interview.