Customer Delivery Driver - New Oscott Extra

ENGINEERINGUK; Birmingham; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Customer Delivery Driver, where you'll be the face of exceptional service. This hands-on role offers flexibility, stability, and the chance to connect with customers daily. You'll enjoy a dynamic work environment with a supportive team, ensuring every delivery is a pleasant experience. With a commitment to diversity and inclusion, this is more than just a driving job—it's about making a difference in your community while enjoying great benefits and opportunities for growth.

Benefits

20 days holiday plus personal day

Flexible working from day one

Colleague Clubcard discounts

Access to wellbeing services

Life cover and pension scheme

Uniform provided

Access to colleague networks

Qualifications

• Must hold a valid UK/EU/EEA Driving licence for at least 12 months.
• Energetic and driven to deliver beyond expectations.

Responsibilities

• Delivering orders during scheduled time slots.
• Communicating with customers about their orders and substitutions.
• Ensuring the van and trays are clean and organized.

Skills

Customer Service

Teamwork

Communication

Time Management

Driving Skills

Job description

Customer Delivery Driver - New Oscott Extra

About the role

Availability Window

1. Days From time To time Sun 18:00:00 22:00:00
2. Wed 18:00:00 22:00:00
3. Fri 18:00:00 22:00:00
4. Sat 18:00:00 22:00:00

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you're available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

As the face of Tesco out on the road, we deliver all the way from Lands' End to John O'Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That's why this role is about much more than just driving: it's about helping others and delivering great service, with a smile.

It's hands on, physical and full of variety. No two shifts are ever the same and our customers look for help in all kinds of different ways. For most of the day you'll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them.

So whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change career direction, everyone is welcome at Tesco.

Responsibilities include:

• Ensuring the van and trays are clean and organized
• Leaving the back yard clean and tidy, picking up litter
• Washing trays as required
• Loading the van and checking for roadworthiness
• Communicating with customers about their orders and substitutions
• Delivering during the scheduled time slots
• Calling customers before arrival if early
• Informing the store if running late

Requirements:

• Build relationships with colleagues to foster team spirit
• Be warm and welcoming with customers and colleagues
• Respond quickly to customer needs and embrace change
• Be energetic and driven to deliver beyond expectations
• Share ideas for store improvements
• Hold a valid UK/EU/EEA Driving licence (Full or Automatic) for at least 12 months with no more than 3 penalty points

Benefits include:

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Discounts and savings with Colleague Clubcard
• Access to wellbeing services
• Life cover and pension scheme
• Various other discounts and benefits
• Uniform provided
• Access to colleague networks

About Us

Our vision at Tesco is to become every customer's favourite way to shop, whether at home or out. Our core purpose is 'Serving our customers, communities and planet a little better every day'. We are committed to diversity, equity, and inclusion, welcoming everyone to be themselves at work. We support flexible working and are proud to be a Disability Confident Leader.

For more information, visit our accessibility support and our website.