Customer Delivery Driver - Hexham Extra

ENGINEERINGUK; Hexham; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated Customer Delivery Drivers to join their dynamic team. This role offers a unique opportunity to engage with customers while delivering their orders, ensuring a high standard of service and satisfaction. With flexible working hours and a supportive environment, you’ll enjoy a hands-on role that allows you to be your own boss while working with a team. Whether you’re looking for job stability or a career change, this position welcomes all individuals eager to make a difference in customer service.

Benefits

20 days holiday plus personal day

Flexible working options

10% discount with Clubcard

Access to wellbeing services

Uniform provided

Life cover and pension schemes

Qualifications

• Must hold a valid UK/EU/EEA Driving license for at least 12 months.
• Ability to build relationships with colleagues and customers.

Responsibilities

• Deliver customer orders efficiently and courteously.
• Maintain cleanliness of the delivery area and vehicle.
• Communicate effectively with customers regarding orders.

Skills

Customer Service

Teamwork

Communication

Time Management

Driving License

Job description

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About the role

Availability Window

1. Days: Sun, Tue, Fri, Sat
2. Time: 08:00 - 23:00

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

It's our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12), we have opportunities for this too and would love to hear from you.

The table shows the periods of time in the week we'd like you to be available to work—the availability windows. We will schedule your contracted hours within these times, with 3 weeks' notice of your shifts. We are happy to support flexibility; if your available times closely match but not exactly the advertised times, we'd still love to hear from you. Click here to read more.

Customers are at the heart of everything we do. As the face of Tesco on the road, we deliver from Lands' End to John O'Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers daily. This role is about more than just driving: it’s about helping others and delivering great service with a smile.

It’s hands-on, physical, and full of variety. No two shifts are the same, and our customers seek help in many ways. Most of the day, you'll feel like your own boss, delivering to customers, with a team of Managers and colleagues back at base ready to support you.

Whether you're seeking flexibility, job stability, or a career change, everyone is welcome at Tesco.

Responsibilities

• Delivering customer orders efficiently and courteously.
• Ensuring the van and trays are clean, tidy, and organized.
• Maintaining the cleanliness of the delivery area and trays.
• Loading the van and checking for roadworthiness.
• Communicating with customers about order changes, substitutions, and refunds.
• Handling products with care.
• Delivering within the specified time slots and notifying customers of early arrivals or delays.

Requirements

• Build relationships with colleagues to foster team spirit.
• Be warm and welcoming in interactions with customers and colleagues.
• Respond quickly to customer needs and embrace change.
• Be energetic and driven to exceed expectations.
• Share ideas to improve the store experience.
• Hold a valid UK/EU/EEA Driving license (Full or Automatic) for at least 12 months with no more than 3 penalty points.

Benefits

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• Discounts, savings, and benefits including 10% off and 15% at pay weekends with the Colleague Clubcard.
• Access to wellbeing services, life cover, pension, and various schemes.
• Uniform provided and policies to support all life moments.
• Access to colleague networks and more. Learn more about our inclusive culture.

About Us

Our vision at Tesco is to become every customer's favourite way to shop. We are committed to diversity, equity, and inclusion, ensuring everyone feels represented and can be themselves at work. We support flexible working and are proud to be a Disability Confident Leader.

Please note: Tesco recruits individuals who have passed the school leaver's age. Some roles require candidates to be over 18. Roles may close earlier if application volumes are high. For more info, visit our website.