Customer Delivery Driver - Ely Superstore

ENGINEERINGUK; Ely; On-site; Full time

Job summary

A leading company is seeking a Customer Delivery Driver for their Ely Superstore. This role involves delivering customer orders, ensuring a clean and organized van, and providing excellent customer service. Flexibility and job stability are offered, with a minimum of 16 guaranteed hours each week. Join a supportive team and enjoy various benefits, including holiday entitlement and discounts.

Benefits

20 days holiday plus personal day

10% discount and 15% during pay weekend

Access to free wellbeing services

Life cover of five times your pay

Pension with up to 7.5% matching contributions

Qualifications

• Must hold a valid driving licence for at least 12 months.
• Be warm and welcoming with customers.

Responsibilities

• Delivering customer orders efficiently.
• Loading the van and checking its roadworthiness.
• Communicating with customers about order changes.

Skills

Team Spirit

Customer Service

Energy

Education

Valid UK/EU/EEA Driving Licence

Job description

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Customer Delivery Driver - Ely Superstore

About the role

Availability Window

1. Days From time To time Sun 13:00:00 23:00:00
2. Fri 13:00:00 23:00:00
3. Sat 13:00:00 23:00:00

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

It's our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12), we have opportunities for this too and would love to hear from you.

The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of your shifts. We support flexibility; if your available times match closely but not exactly, we'd still love to hear from you. Click here to read more.

Customers are at the heart of everything we do. As the face of Tesco on the road, we deliver from Lands' End to John O'Groats. Our Customer Delivery Drivers meet and talk to customers in their homes daily. This role is about more than just driving; it's about helping others and delivering great service with a smile.

It's hands-on, physical, and full of variety. No two shifts are the same. Our customers seek help in many ways. You will feel like your own boss most of the day, but a team of Managers and colleagues are always ready to support you back at base.

Whether you're seeking flexibility, job stability, or a career change, everyone is welcome at Tesco.

Responsibilities include:

• Delivering customer orders efficiently.
• Ensuring the van and trays are clean and organized.
• Leaving the delivery area tidy and picking up litter.
• Loading the van and checking its roadworthiness.
• Communicating with customers about order changes and substitutions.
• Handling products carefully.
• Delivering within the scheduled time slot.
• Calling customers before early arrivals and informing stores if late.

Requirements:

• Build relationships with colleagues to foster team spirit.
• Be warm and welcoming with customers and colleagues.
• Respond quickly to customer needs and embrace change.
• Be energetic and driven to exceed expectations.
• Share ideas for store improvement.
• Hold a valid UK/EU/EEA Driving Licence (Full or Automatic) for at least 12 months with no more than 3 penalty points.

Benefits include:

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months, plus Bank holidays.
• Request flexible working from day one.
• 10% discount and 15% during pay weekend, saving up to £2,000 a year with Colleague Clubcard.
• Access to free wellbeing services.
• Life cover of five times your pay and a pension with up to 7.5% matching contributions.
• Various other benefits like discounts, cycle schemes, and more.

For more info, visit Everyone's Welcome and Benefits.

About Us

Our vision at Tesco is to be every customer's favorite way to shop. Our purpose: 'Serving our customers, communities and planet a little better every day.' We value diversity, equity, and inclusion, welcoming everyone to be themselves at work. We support flexible working and are committed to an accessible recruitment process. For accessibility support, click here.

Note: Tesco recruits individuals who have passed the school leaver's age. For more info, click here. Candidates over 18 may be required for roles involving early mornings, late nights, or specific areas. Roles may close early if high volume of applications occurs. We only provide feedback to interview attendees. More info at Tesco PLC.