Customer Delivery Driver - Bradford Extra

Tesco; Bradford; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic Customer Delivery Drivers to join their team. This role goes beyond just driving; it's about delivering excellent customer service and building relationships with customers. You will enjoy flexible working hours and the chance to be your own boss while delivering groceries across the region. With a commitment to diversity and inclusion, this company welcomes individuals from all walks of life. Join a vibrant team where your contributions truly matter and help shape the future of grocery delivery.

Benefits

Flexible working hours

Employee discounts

Training and development opportunities

Pension scheme

Qualifications

• Possessing a valid UK/EU/EEA Driving license for at least 12 months.
• Ability to communicate effectively with customers.

Responsibilities

• Delivering groceries to customers while ensuring a positive experience.
• Maintaining cleanliness and organization of the delivery van.

Skills

Customer Service

Driving Skills

Communication

Teamwork

Education

High School Diploma

Tools

Delivery Van

Job description

Availability Window

Days	From time	To time
Sun	18:00:00	23:00:00
Mon	18:00:00	23:00:00
Tue	18:00:00	23:00:00
Wed	18:00:00	23:00:00
Thu	18:00:00	23:00:00
Fri	18:00:00	23:00:00
Sat	18:00:00	23:00:00

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12), we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore, if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it's about helping others and delivering great service, with a smile.

It’s hands-on, physical, and full of variety. No two shifts are ever the same, and our customers look for help in all sorts of ways. For most of the day, you’ll feel like your own boss, delivering to your customers, but there is always a team of Managers and colleagues back at base ready to support you when needed.

Whether you seek flexibility to suit your current lifestyle, job stability, or a career change, everyone is welcome at Tesco.

Delivering your part of our customer shopping trip by:

• Ensuring the van and trays are clean, tidy, and organized.
• Leaving the back yard clean, tidy, and free of rubbish, and picking up litter as you see it.
• Ensuring trays are washed as part of the tray wash process.
• Loading the van as required, checking the van for roadworthiness.
• Talking to the customer about any changes to their order, including short code items and substitutions, offering a refund if they are unhappy.
• Taking care of products/deliveries as if they were your own.
• Explaining to the customer that they will not be charged extra for substitutions.
• Delivering during the customer’s preferred time slot.
• Calling the customer before arriving early, if applicable.
• Calling the store if running 30 or more minutes late.

• Building relationships with colleagues to create team spirit and ensure the store is the best it can be for customers.
• Being warm and welcoming in interactions, understanding customer needs, and expressing gratitude.
• Responding quickly to changing customer needs and embracing change within the store.
• Being energetic and driven to deliver beyond expectations, balancing home and work life.
• Sharing ideas with Managers and colleagues to improve the store experience.
• Possessing a valid UK/EU/EEA Driving license (Full or Automatic only) for at least 12 months with no more than 3 penalty points.

Our vision at Tesco is to become every customer's favourite way to shop, whether at home or on the move. Our core purpose is ‘Serving our customers, communities, and planet a little better every day’. Serving means more than transactions; it’s about acting responsibly and sustainably for all stakeholders, communities, and the planet.

Diversity, equity, and inclusion (DE&I) at Tesco mean that everyone should feel represented and able to be themselves at work. We’re a place where Everyone’s Welcome.

We understand that life varies for each individual. That’s why we support flexible working. Whether you’re starting your career, seeking personal freedom, or experiencing life-changing moments, talk to us about how we can support you.

We’re proud to be a Disability Confident Leader and committed to an inclusive, accessible recruitment process. For support details, please click here.

Please note:

Tesco recruits individuals who have passed the school leaver’s age. To find your country’s school leaver age, please click here.

We can only accept candidates over 18 if the role involves early mornings before 6:15 am, late nights after 9:45 pm, or working in specific areas like warehouses, alcohol, or driving.

During high application volumes, some roles may close early. Feedback is available only to interviewed candidates.

For more about us, visit www.tescoplc.com.