Customer Delivery Driver - Basildon Pitsea Extra

Tesco; Basildon; On-site; GBP 18,000 - 26,000; Part time

Benefits offered by this job

Holiday 20 days + personal day (rising

Flexible working from day one

10% Colleague Clubcard discount

Free wellbeing services

Life cover five times pay & pension up

Discounts, shares and cycle-to-work

Uniform provided

Job summary

Tesco is seeking Customer Delivery Drivers in the United Kingdom to bring groceries to customers’ homes. This role combines driving with hands-on service and helps ensure orders arrive in good condition.

Shifts offer flexible hours with a guaranteed minimum weekly hours and opportunities across stores. You will work independently most of the day, supported by managers when needed, and build rapport with customers in a friendly way.

Qualifications

• Excellent customer service and communication skills.
• Must hold a valid UK/EU driving licence with ≤3 points.
• Ability to work independently and as part of a team.

Responsibilities

• Deliver groceries to customers within scheduled time slots.
• Keep van and equipment clean and organized.
• Provide friendly, helpful service at the doorstep.
• Handle substitutions, refunds, and order changes where needed.
• Follow safety checks and vehicle readiness.

Skills

Customer service

Communication

Teamwork

Driving

Job description

As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it’s about helping people and delivering great service with a smile.

It’s hands‑on, physical and full of variety, with no two shifts the same. You’ll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.

Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

About the role

Availability Window

Days
From time
To time
Sun 19:00:00 23:00:00
Mon 19:00:00 23:00:00
Wed 19:00:00 23:00:00
Thu 19:00:00 23:00:00
Fri 19:00:00 23:00:00
Sat 19:00:00 23:00:00

As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it’s about helping people and delivering great service with a smile.

It’s hands‑on, physical and full of variety, with no two shifts the same. You’ll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.

Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

You will be responsible for

• Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
• Loading the van safely and completing all checks to ensure it’s roadworthy, reliable, and ready to deliver great service.
• Talking customers through any order changes, substitutions, or short‑dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.
• Handling products with care, treating every order as if it were your own to maintain quality and customer trust.
• Delivering within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.

You will need

• Build strong relationships with colleagues to create great team spirit and deliver the best service for customers.
• Be warm and welcoming with customers and colleagues.
• Respond quickly to changing customer needs and embrace change while out on the road and in the store.
• Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.

Whats in it for you?

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
• Flexible working available from day one
• 10% off with your Colleague Clubcard, rising to 15% on pay‑day weekends, with a second card to share with family
• Free wellbeing services to support your mind, body and life
• Life cover worth five times your pay and an award‑winning pension with matching contributions up to 7.5%
• A range of benefits to choose from, including discounts, shares and cycle‑to‑work schemes
• Uniform provided, plus policies to support you through life’s key moments

About Us

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.

We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.