Customer Data Specialist

JR United Kingdom; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading technology global brand seeks a strategic Customer Data Lead to oversee customer data and platform ecosystems across Europe. This role is pivotal in digital transformation, focusing on data clean rooms and customer activation technologies. The ideal candidate will have proven experience in similar initiatives and technical expertise with data platforms. Responsibilities include platform ownership, driving innovation, and ensuring governance across all operations.

Qualifications

• Proven experience leading customer data or marketing technology initiatives.
• Technical expertise with data clean rooms and marketing platforms.
• Strong commercial awareness and data translation skills.

Responsibilities

• Lead the architecture and roadmap of customer data platforms.
• Drive the implementation of AI, ML, and automation technologies.
• Define and execute data strategies to enhance customer engagement.

Skills

Data Management

Customer Engagement

AI-driven Automation

Stakeholder Management

Tools

Adobe

Salesforce

Looker

Tableau

Qlik

Infosum

Decentriq

Job description

Social network you want to login/join with:

The Change Partners - Global talent specialists for a connected world

Location:

london, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

10.06.2025

Expiry Date:

25.07.2025

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Job Description:

We’re partnered with a leading technology global brand, and we're looking for a strategic and technically astute Customer Data Lead to take full ownership of our customer data and platform ecosystem across Europe.

This is a high-visibility role at the forefront of digital transformation, with a focus on data clean rooms, AI-driven automation, and customer activation technologies. You’ll play a pivotal part in shaping the roadmap, leading platform delivery, and enabling data collaboration that drives commercial outcomes across markets.

What you’ll be responsible for:

• Platform Ownership – Lead the architecture and roadmap of strategic platforms, including data clean rooms and activation tools, ensuring they meet current and future business needs.
• Innovation & Delivery – Drive the implementation of new capabilities (AI, ML, automation), trial emerging tech, and optimise system performance across regions.
• Data Strategy – Define and execute a cohesive data and platform strategy to enhance customer engagement and drive incremental revenue through third-party collaborations.
• Cross-functional Leadership – Partner with European markets, global HQ, agencies, and vendors to deliver business-critical projects with strong ROI.
• Governance & Compliance – Ensure adherence to GDPR, e-privacy regulations, and maintain best-in-class data hygiene, consent, and usage frameworks.

What we’re looking for:

• Proven experience leading customer data or marketing technology initiatives at a regional or global level.
• Technical expertise with data clean rooms (e.g. Infosum, Decentriq), marketing platforms (Adobe, Salesforce), and analytics tools (Looker, Tableau, Qlik).
• Strong commercial awareness with the ability to translate data into actionable business insight.
• Excellent stakeholder management and virtual team leadership across complex matrix structures.
• Familiarity with data monetisation strategies and experience working with external partners such as retailers or telcos.

Please apply if you're interested, and it sounds like the right role for you.

This role is until the end of the year, with a possibility of being extended.