Customer Collaboration & Forecasting Specialist

PepsiCo; Reading; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Critical illness cover

Discounted gym memberships

Enhanced parental leave

Electric car schemes

Job summary

PepsiCo UK is seeking a Supply Implant to coordinate end-to-end supply chain activities for Walkers and Quaker products at the customer site. You will manage demand planning, fulfilment, and relationships with the customer using the client’s systems to ensure on-time delivery and optimal stock levels.

You will work four days a week at the customer site and report to the Customer Collaboration Manager, collaborating with Supply Chain, Commercial and Field teams to drive improvements and meet

Qualifications

• Strong interpersonal and stakeholder management skills to balance partner needs.
• Experience cross-functional work to gather information and improve forecast accuracy.
• Confidence to work independently and make informed decisions.
• Ability to anticipate customer needs and provide effective solutions.
• Strong analytical, planning and problem-solving skills.
• Excellent communication and influencing abilities.
• Collaborative team player with a customer-focused approach.

Responsibilities

• Maximise in-store availability, align inbound service performance and optimise stock levels against targets.
• Own OTIF performance between PepsiCo and customer systems, identifying variances and driving improvements.
• Manage baseline forecasts and accurately forecast promotional activity, including WIGIGs and range changes.
• Resolve failed orders, manage risks to promotional activity, provide stakeholder feedback, and oversee inventory replenishment.
• Use customer systems to analyse sales trends, improve forecast accuracy, and identify bottlenecks.
• Collaborate with internal stakeholders including Supply Chain, Commercial and Field teams, and with external customer stakeholders.
• Support JSP meetings with 30/60/90-day reviews and assist with key projects to improve ordering and delivery efficiency.
• Develop understanding of the customer’s promotional calendar and align forecasts accordingly.
• Identify opportunities to improve operational efficiency and ways of working.
• Build strong collaborative relationships balancing needs of both organisations.

Skills

Interpersonal skills

Stakeholder management

Cross-functional work

Independent decision making

Analytical skills

Communication skills

Customer-focused teamwork

Job description

PepsiCo UK is seeking a Supply Implant to coordinate end-to-end supply chain activities for Walkers and Quaker products at the customer site. You will manage demand planning, fulfilment, and relationships with the customer using the client’s systems to ensure on-time delivery and optimal stock levels.

You will work four days a week at the customer site and report to the Customer Collaboration Manager, collaborating with Supply Chain, Commercial and Field teams to drive improvements and meet