Customer Champion & Store Ops Aide

A.F. Blakemore & Son Ltd; United Kingdom; Remote; GBP 19,000 - 24,000; Full time

Benefits offered by this job

Staff Discount

Staff Lottery

Company Pension Scheme

Cycle to Work Scheme

Long Service Awards

Job summary

A.F. Blakemore & Son Ltd is hiring a SPAR Customer Team Member for Buckley store. You will support the store management team and help create a positive customer experience through friendly service and efficient till operation.

The role covers greeting customers, answering product queries, stocking shelves, and maintaining store standards while promoting sales and promotions. Contract: permanent, 29 hours per week, with benefits and pension.

Qualifications

• Previous experience in a similar role and/or industry is preferred
• Reliably follows instructions and procedures with excellent attention to detail
• Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence
• Ability to contribute ideas for delivering exceptional customer service and driving the business forward
• Experience of using a ‘Challenge 25’ policy desirable
• Keen and enthusiastic approach to working both in a team and independently
• Previous cash handling experience is preferred but not essential

Responsibilities

• Greeting customers in a friendly and welcoming manner.
• Answering customer inquiries about products and services and assisting customers in finding the items they need.
• Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service
• Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our Buckley SPAR store

Skills

Customer service

Attention to detail

Retail compliance

Cash handling

Teamwork

Challenge 25 policy

Independence

Job description

A.F. Blakemore & Son Ltd is hiring a SPAR Customer Team Member for Buckley store. You will support the store management team and help create a positive customer experience through friendly service and efficient till operation.

The role covers greeting customers, answering product queries, stocking shelves, and maintaining store standards while promoting sales and promotions. Contract: permanent, 29 hours per week, with benefits and pension.