Customer-Centric Retail Assistant (Fixed-Term, 12 Weeks)

Screwfix Direct Ltd.; Alnwick; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days leave

Pension scheme

Life cover

Discounts

Share schemes

Training and development

Job summary

Screwfix Direct Ltd. is offering a fixed-term Retail Assistant opportunity up to 12 weeks. You’ll be at the heart of the store, delivering friendly, efficient service to customers and helping them find the right products fast.

You’ll join a busy store team with supportive training, clear shift patterns, and a focus on work-life balance. You’ll handle customer questions, keep shelves tidy, and contribute to a high standard of service every day.

Qualifications

• Excellent customer service with a positive, can-do attitude.
• Willing to learn and participate in training programmes.
• Good communicator who helps customers effectively.
• Friendly, flexible, reliable, and enthusiastic.

Responsibilities

• Host customers, understand needs, and point to the right products.
• Assist with deliveries, stock, orders, and cleanliness.
• Be a valued member of a collaborative store team.

Skills

Customer service

Communication

Team player

Flexible

Enthusiastic

Job description

Screwfix Direct Ltd. is offering a fixed-term Retail Assistant opportunity up to 12 weeks. You’ll be at the heart of the store, delivering friendly, efficient service to customers and helping them find the right products fast.

You’ll join a busy store team with supportive training, clear shift patterns, and a focus on work-life balance. You’ll handle customer questions, keep shelves tidy, and contribute to a high standard of service every day.